Frequently Asked Questions
Why should I book using this website?
By booking using this website you are dealing directly with the accommodation provider, which gives you more control over your booking.
What is the earliest I can Check-in?
Standard check-in time is 2.00pm
Can I arrive late?
Yes, please give us a call if you're wanting to arrive after 8.00pm
Do you have undercover parking?
Yes, we have undercover parking.
Are your rooms non-smoking?
Yes, all rooms are non-smoking.
Do you have a restaurant?
No. There is a restaurant 50m away - Austral Hotel
Do you have room service?
No.
Do you have wireless internet in guest rooms?
Yes.
Do you have an outdoor entertainment area?
Yes, we have a garden area.
How close are you to the shops?
Paradise Motel Mackay is very close to the shops. It’s located at 19 Peel Street, Mackay, and is only about a 5-minute walk to Caneland Central Shopping Centre, which is the main shopping hub in the area. It’s also within walking distance to the Mackay Entertainment and Convention Centre and Bluewater Lagoon, making it quite central for dining and shopping options.
How close are you to restaurants?
Paradise Motel Mackay is in a central location with plenty of dining options nearby. Most options are within 2–6 minutes on foot, so you’ll have easy access to both sit-down restaurants and casual cafes without needing a car.
Do you have Foxtel?
No.
What is your Cancellation Policy?
Cancellations must be made at least 24 hours prior to check in date and time. Cancellations received less than 24 hours, the full amount of the booking will be charged.
Do you have a gym?
No.